returns policy

Returns and Exchanges
We believe that the only thing worse than having unworn garments hanging in our studio, is having unworn garments hanging in YOUR wardrobe! If you change your mind or your item isn't quite right, please return it to us for a full refund (minus shipping) or exchange within 10 working days. To be eligible for a return, your item must be unused and in the same condition that you received it.
Both full priced and sale priced items are eligible for refund. We strongly suggest using a tracked mailing option to protect your purchase, and if you're local you are welcome to arrange to drop your returns and exchanges to our workroom in person.
Returns Address:
Unit 10, 369 Adelaide Road
Newtown
Wellington 6021
New Zealand

We will replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at jess@summersthelabel.co.nz and send your item to the address above.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.